About Us
We built the team we always wished existed.
American Virtual Services was born out of frustration — watching great restaurant operators lose time, revenue, and sanity to technology problems that should have been solved yesterday.
200+
Locations Supported
99.9%
Uptime Maintained
4 Min
Avg. Response Time
24/7
Always Available
Our Story
Built by restaurant tech experts, for operators.
When your tech works the way it should, you stop thinking about it. That's the goal.
We started American Virtual Services after spending years working alongside restaurant operations — watching the same problems repeat themselves. Menus out of sync. Online orders going to the wrong printer. A price change that took three days and four phone calls to fix.
The tools were powerful. The support wasn't. So we built a team that actually knows these platforms — Toast, Oracle Micros, DoorDash, Uber Eats — and made it our job to keep them running right.
Today we work with franchise operators and multi-location restaurant groups across the country, acting as their outsourced restaurant technology department. Fast, reliable, and always on.
Our Mission
Make restaurant technology invisible.
When your tech works the way it should, you stop thinking about it. That's the goal. We handle the complexity behind the scenes so your team can focus on hospitality, not hardware.
What We Stand For
The principles behind every decision we make.
01
Speed over everything
A broken POS costs you money every minute. We treat every issue like it's urgent — because it is.
02
Deep expertise, not surface support
We don't read from a script. We know these platforms at a configuration level and we fix root causes, not symptoms.
03
Operators first
Every decision we make is filtered through one question: does this make life easier for the operator?
04
Proactive, not reactive
We catch problems before they become emergencies. Regular audits, system checks, and menu reviews are part of the job.
Ready to stop fighting your tech?
Let's talk about your operation. We'll put together a custom plan that fits your stack and your scale.
Get a Free Consultation